Valencia, CA · ASC Process Systems
Service Clerk
What you will do
Responsibilities
- Provide administrative support to the Service Manager and Service Department.
- Coordinate service calls, preventative maintenance, technician schedules, and travel.
- Manage the service departments schedule, meetings, and departmental schedules.
- Prepare, review, and maintain service reports, documentation, and departmental records.
- Enter and maintain accurate service data within company systems.
- Communicate with customers regarding scheduling, documentation, and service follow-up.
- Work closely with service technicians to ensure reports and documentation are completed
- accurately and on time.
- Develop a working knowledge of ASC equipment and service processes to effectively support
- the department.
- Proactively identify opportunities to improve workflows and streamline administrative
- processes.
- Assist with departmental reporting, purchasing requests, and other administrative tasks as
- assigned.
- Maintain confidentiality of customer and company information.
- Perform all other duties as assigned.
What helps you succeed
Requirements
- Minimum of 3 years of administrative, coordinator, or executive assistant experience.
- Strong organizational, multitasking, and time management skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word).
- Ability to work independently, prioritize tasks, and meet deadlines.
- Detail-oriented with a proactive, "go-getter" attitude.
- Experience supporting a service, manufacturing, or engineering department