Valencia, CA · ASC Process Systems
IT Specialist
What you will do
Responsibilities
- End User Support (Tier 1–3)
- Provide Tier 1–3 support for:
- Windows 10/11 desktops and laptops
- Tablets (iPad Android Windows)
- Chromebooks / Chrome OS
- Mobile devices (i OS and Android)
- Troubleshoot hardware operating system and application issues
- Support printers scanners VPNs Wi‑Fi and peripherals
- Perform user onboarding and offboarding (accounts permissions devices)
- Deploy image configure upgrade and replace end‑user systems
- Support engineering administrative and shop‑floor users
- Mobile Devices &
- MDM
- Enroll and manage devices using MDM (Intune or equivalent)
- Support mobile email MFA and application access
- Manage device policies security settings and compliance
- Troubleshoot lost replaced or non‑compliant devices
- Assist with mobile device lifecycle documentation
- Systems &
- IT Operations
- Assist with administration of Windows Server environment:
- Active Directory DNS DHCP Group Policy
- Manage file access permissions and security groups
- Assist with virtualized environments (Hyper‑V / VMware)
- Monitor system health and backups
- assist with restores when required
- Microsoft 365 / Azure AD
- Support Azure AD (Entra ID) and hybrid identity environments
- Assist with Microsoft 365 administration:
- Exchange Online
- SharePoint
- OneDrive
- Teams
- Support MFA and Conditional Access policies
- Assist with license assignment and user management
- Security Patching &
- Compliance
- Support management of ESET Endpoint Security
- Perform Windows mobile tablet Chromebook and third‑party patching
- Monitor endpoint health and alerts and escalate as needed
- Assist with cybersecurity documentation and policy enforcement
- NIST 800‑171 / CMMC familiarity is a plus
- Operational &
Physical Requirements
- Travel between all ASC buildings as needed (2–3-mile radius)
- Comfortable working in manufacturing and shop environments
- Assist with hardware installs basic cabling and equipment moves
- Lift and move equipment up to 50 lbs.
- Willingness to work outside a traditional office environment
What helps you succeed
Requirements
- 3–5 years of hands‑on IT experience
- Experience supporting Windows tablets Chromebooks and mobile devices
- Active Directory and Windows Server experience
- Microsoft 365 and Azure AD experience
- MDM exposure (Intune or equivalent)
- Endpoint security and patching experience (ESET preferred)
- Ability to handle Tier 1–3 issues independently
- Valid driver’s license and ability to travel locally